This webinar demonstrates how ChatGPT and similar AI tools can be used to elevate project management excellence. From automating stakeholder updates to identifying project risks and writing smarter plans, attendees will learn to use AI as a collaborative tool that amplifies clarity, insight, and delivery efficiency.
We’ll explore ethical boundaries, strategic use cases, and practical prompt examples across the project lifecycle. This session equips you with a real-world toolkit for integrating AI into your daily project work with precision and professionalism-ensuring your outputs remain people-centred, risk-aware, and value-driven.
Project professionals face constant pressure to optimise time, manage stakeholders, and deliver successful outcomes. This session will show you how to harness ChatGPT to elevate your project delivery - turning routine processes into smart workflows, reducing admin time, and enhancing clarity in your team communication. You’ll gain practical tools, real-world examples, and a confident understanding of how to use AI as an extension of your project management skills - not a replacement for them.
Speaker Profile
Serena Ittoo Master NLP Practitioner & Transformational Coach for Workplace Wellness and Leadership Success
Serena is a licensed Master NLP Practitioner and transformational coach specialising in helping professionals, leaders, and teams overcome anxiety, self-doubt, and workplace stress to unlock their full potential. With a results-driven yet empathetic approach, Serena empowers individuals and organisations to foster resilience, enhance focus, and cultivate a positive, thriving workplace environment.
Renowned for her ability to connect deeply with clients, Serena guides them through practical tools and strategies to reduce stress, improve confidence, and build emotional resilience. Her methods have transformed lives, from individuals seeking clarity in their personal lives to corporate leaders looking to navigate high-pressure environments with composure and impact.
Growing up, Serena was inspired by her mother, a Counsellor and Mentor, to embrace personal development early in life. This foundation shaped her ability to overcome challenges, and gave her a unique perspective on growth and resilience. Alongside her professional credentials, Serena holds a First-Class BSc in Songwriting & Music Production, demonstrating her creative and holistic approach to problem-solving and personal development.
Serena has also applied NLP techniques to overcome personal adversities, including bereavement, and has used these same tools to help others navigate change, develop mental clarity, and achieve their goals. Her own experiences fuel her passion for guiding others in crafting sustainable habits and building confidence in both their personal and professional lives.