Overview
Rather than teaching regulatory affairs itself, this webinar focuses on the AI layer being added to regulatory work. It considers the types of language, information and productivity tasks where generative AI may provide useful support, together with the limits that should shape its use.
The session moves from opportunity to control. Participants will consider how AI can assist with organising information, creating working drafts, summarising appropriate material, preparing questions, comparing text and supporting internal communication. From there, the focus turns to the safeguards needed around those activities - reliable sources, output checking, confidentiality, human expertise, governance and escalation when the task carries greater regulatory significance.
Examples are explained within the presentation so attendees can understand the approaches without requiring live access to ChatGPT or another external platform.
Why you should Attend
Regulatory affairs professionals cannot afford to confuse a convincing AI response with an authoritative one. Generative AI may omit important context, rely on outdated knowledge, misunderstand a request or create information that sounds credible but is wrong.
Avoiding AI altogether may mean missing useful efficiency gains; using it without boundaries creates a different set of risks. This webinar explores the middle ground: how regulatory teams can benefit from AI for suitable tasks while retaining source verification, confidentiality, human review and clear accountability for the work that ultimately matters.
Areas Covered in the Session
- Recognise appropriate ways generative AI can support regulatory affairs teams without substituting for regulatory expertise or formal decision-making
- Explore uses such as summarising appropriate material, organising information, creating working drafts and supporting internal regulatory communication
- Understand how AI can assist with comparing text, extracting key points and preparing structured questions for further review
- Strengthen prompting by defining the regulatory context, task boundaries, source expectations and required format more clearly
- Spot common AI weaknesses including hallucinations, outdated knowledge, missing nuance and overconfident answers
- Apply verification habits that bring AI-generated information back to authoritative guidance, approved source material and professional review
- Consider confidentiality, sensitive information and data-handling boundaries when using generative AI for regulatory work
- Understand why the risk and level of oversight should increase when AI use could influence higher-impact regulatory activities
- Develop a balanced approach to AI adoption based on appropriate use, governance, human accountability and ongoing critical judgement
Who Will Benefit
- Regulatory Affairs Managers and Specialists
- Regulatory Strategy Professionals
- Regulatory Operations Teams
- Regulatory Submission and Documentation Professionals
- Quality and Compliance Professionals working alongside Regulatory Affairs
- Clinical and Product Development Professionals who collaborate with regulatory teams
- Life Sciences Project Managers
- Managers responsible for AI adoption in regulated functions
Speaker Profile
Serena Ittoo Master NLP Practitioner & Transformational Coach for Workplace Wellness and Leadership Success
Serena is a licensed Master NLP Practitioner and transformational coach specialising in helping professionals, leaders, and teams overcome anxiety, self-doubt, and workplace stress to unlock their full potential. With a results-driven yet empathetic approach, Serena empowers individuals and organisations to foster resilience, enhance focus, and cultivate a positive, thriving workplace environment.
Renowned for her ability to connect deeply with clients, Serena guides them through practical tools and strategies to reduce stress, improve confidence, and build emotional resilience. Her methods have transformed lives, from individuals seeking clarity in their personal lives to corporate leaders looking to navigate high-pressure environments with composure and impact.
Growing up, Serena was inspired by her mother, a Counsellor and Mentor, to embrace personal development early in life. This foundation shaped her ability to overcome challenges, and gave her a unique perspective on growth and resilience. Alongside her professional credentials, Serena holds a First-Class BSc in Songwriting & Music Production, demonstrating her creative and holistic approach to problem-solving and personal development.
Serena has also applied NLP techniques to overcome personal adversities, including bereavement, and has used these same tools to help others navigate change, develop mental clarity, and achieve their goals. Her own experiences fuel her passion for guiding others in crafting sustainable habits and building confidence in both their personal and professional lives.