This practical, hands-on webinar demonstrates how everyday professionals can use simple AI prompts to work more efficiently and think more clearly.
Participants will learn how to turn long emails into clear action points, transform rough thoughts into structured outputs, summarise documents quickly, and extract insights from notes and information overload. The session focuses on how to ask better questions, not on technical detail.
Rather than automation or replacement, the emphasis is on supporting human thinking - helping professionals save time, reduce friction, and focus energy where it matters most.
Most professionals don't need more tools - they need better ways to use the ones already available.
Without clear prompting techniques, AI tools can feel unreliable, generic, or more work than help. This session shows how small changes in how you ask questions can save hours each week, reduce mental load, and improve clarity across everyday work tasks.
Speaker Profile
Serena Ittoo Master NLP Practitioner & Transformational Coach for Workplace Wellness and Leadership Success
Serena is a licensed Master NLP Practitioner and transformational coach specialising in helping professionals, leaders, and teams overcome anxiety, self-doubt, and workplace stress to unlock their full potential. With a results-driven yet empathetic approach, Serena empowers individuals and organisations to foster resilience, enhance focus, and cultivate a positive, thriving workplace environment.
Renowned for her ability to connect deeply with clients, Serena guides them through practical tools and strategies to reduce stress, improve confidence, and build emotional resilience. Her methods have transformed lives, from individuals seeking clarity in their personal lives to corporate leaders looking to navigate high-pressure environments with composure and impact.
Growing up, Serena was inspired by her mother, a Counsellor and Mentor, to embrace personal development early in life. This foundation shaped her ability to overcome challenges, and gave her a unique perspective on growth and resilience. Alongside her professional credentials, Serena holds a First-Class BSc in Songwriting & Music Production, demonstrating her creative and holistic approach to problem-solving and personal development.
Serena has also applied NLP techniques to overcome personal adversities, including bereavement, and has used these same tools to help others navigate change, develop mental clarity, and achieve their goals. Her own experiences fuel her passion for guiding others in crafting sustainable habits and building confidence in both their personal and professional lives.