This webinar explores how office politics affects behaviour, decision-making, and culture - and what individuals and teams can do to respond productively. You’ll learn how to recognise manipulative patterns, support team members impacted by politics, and build trust-based influence without engaging in unhealthy behaviours. With expert tips, real examples, and actionable language, this session helps you contribute to a healthier, more emotionally intelligent workplace.
Workplace politics is not just a leadership issue-it affects every level of an organisation. This webinar gives you the practical tools to recognise political behaviour, navigate difficult dynamics, and influence culture in a healthy, sustainable way. Whether you're leading a team, supporting others through conflict, or working to protect your energy and professional integrity, this session equips you with expert strategies grounded in emotional intelligence and practical leadership.
Speaker Profile
Serena Ittoo Master NLP Practitioner & Transformational Coach for Workplace Wellness and Leadership Success
Serena is a licensed Master NLP Practitioner and transformational coach specialising in helping professionals, leaders, and teams overcome anxiety, self-doubt, and workplace stress to unlock their full potential. With a results-driven yet empathetic approach, Serena empowers individuals and organisations to foster resilience, enhance focus, and cultivate a positive, thriving workplace environment.
Renowned for her ability to connect deeply with clients, Serena guides them through practical tools and strategies to reduce stress, improve confidence, and build emotional resilience. Her methods have transformed lives, from individuals seeking clarity in their personal lives to corporate leaders looking to navigate high-pressure environments with composure and impact.
Growing up, Serena was inspired by her mother, a Counsellor and Mentor, to embrace personal development early in life. This foundation shaped her ability to overcome challenges, and gave her a unique perspective on growth and resilience. Alongside her professional credentials, Serena holds a First-Class BSc in Songwriting & Music Production, demonstrating her creative and holistic approach to problem-solving and personal development.
Serena has also applied NLP techniques to overcome personal adversities, including bereavement, and has used these same tools to help others navigate change, develop mental clarity, and achieve their goals. Her own experiences fuel her passion for guiding others in crafting sustainable habits and building confidence in both their personal and professional lives.