How to Balance Human Insight with Artificial Intelligence in Financial Services
December
02
2025
(Tuesday)
Time
12:00 PM PST | 03:00 PM EST
Duration: 60 Minutes
32 Days Left To REGISTER
Id: 210393
Duration: 60 Minutes
32 Days Left To REGISTER
Id: 210393
Instructor
Angela Murphy
Angela Murphy
Overview
Financial institutions face a growing challenge: how to innovate with AI while preserving trust, empathy, and expertise. This session provides practical strategies for integrating AI without losing the human element. We'll explore key touchpoints where people add value and how to position AI as a partner - not a replacement. Includes frameworks for balancing automation in lending, onboarding, and customer interactions.
Areas Covered in the Session
- Decision-mapping framework
- human-value checklist
- use cases
Who Will Benefit
- All
Speaker Profile
Angela Murphy Ph.D.-widely known as Payments Elsa-is a leading voice at the intersection of faster payments, artificial intelligence, and fintech innovation. With a Ph.D. and years of hands-on experience in B2B payments, solutions integration, and financial technology, Angela bridges the gap between emerging technologies and practical strategy, helping financial institutions transform how money moves.
A trusted advisor and strategist, Angela works with banks, credit unions, and fintechs to navigate the complexities of real-time payments, behavioral AI, and digital infrastructure modernization. Her work is grounded in deep market insight and a relentless drive to make complex financial concepts clear, actionable, and inclusive-for industry leaders and everyday users alike.
Angela is a graduate of the PayTech Women Executive Academy and the Money20/20 RiseUp program, and she was named the 2024 Emerging Trendsetter by PayTech Women. She is also a Founding Fellow of Coruzant Technologies and a passionate advocate for diversity, equity, and representation in financial services and technology.
A dynamic speaker and educator, Angela frequently delivers webinars and guest lectures for institutions such as UC Berkeley, the University of Missouri’s Bloch School of Business, and the Regnier Institute for Entrepreneurship and Innovation. Her thought leadership has been featured across global podcasts and media, including The Payments Podium, Cybersecurity Matters, PCN, Off the Rails, Wrestling Payments, and Versatile Ph.D.
A trusted advisor and strategist, Angela works with banks, credit unions, and fintechs to navigate the complexities of real-time payments, behavioral AI, and digital infrastructure modernization. Her work is grounded in deep market insight and a relentless drive to make complex financial concepts clear, actionable, and inclusive-for industry leaders and everyday users alike.
Angela is a graduate of the PayTech Women Executive Academy and the Money20/20 RiseUp program, and she was named the 2024 Emerging Trendsetter by PayTech Women. She is also a Founding Fellow of Coruzant Technologies and a passionate advocate for diversity, equity, and representation in financial services and technology.
A dynamic speaker and educator, Angela frequently delivers webinars and guest lectures for institutions such as UC Berkeley, the University of Missouri’s Bloch School of Business, and the Regnier Institute for Entrepreneurship and Innovation. Her thought leadership has been featured across global podcasts and media, including The Payments Podium, Cybersecurity Matters, PCN, Off the Rails, Wrestling Payments, and Versatile Ph.D.
Access Recorded Version
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Unlimited Viewing Recorded Version for 6 months ( Access information will be emailed 24 hours after the completion of live webinar)