This session provides a practical roadmap for identifying and managing employees whose behavior disrupts collaboration and performance. Through real examples and tested approaches, participants will learn how to spot early warning signs, engage in difficult conversations, and redirect negative energy into constructive contribution. The focus will be on using emotional intelligence, clear communication, and consistent boundaries to drive behavior change. Participants will also gain insight into when coaching works and when escalation or HR involvement becomes necessary.
Ignoring one toxic employee can undo the work of ten good ones. This webinar equips you with the strategies to manage difficult personalities effectively and fairly. You'll learn to address attitude problems confidently, hold people accountable, and protect your team's morale without compromising professionalism or empathy.
Is a toxic attitude quietly sabotaging your team's success while you're busy putting out other fires?
Unlimited Viewing Recorded Version for 6 months ( Access information will be emailed 24 hours after the completion of live webinar)