3-day Virtual Seminar

Managing Toxic Employees: Strategies for Leaders to Effectively Deal with Employee Attitude Issues

Overview

This session gives leaders a practical, defensible framework for identifying and addressing toxic employee behavior - from chronic negativity to insubordination to team-undermining attitudes. Attendees will leave with concrete strategies for having direct conversations, setting clear behavioral expectations, and knowing when and how to escalate, all while protecting themselves and the organization.

Why you should Attend

Every day a toxic employee's behavior goes unaddressed; your best performers are quietly updating their resumes - research consistently shows toxic coworkers are one of the top reasons good employees leave. Leaders who avoid the hard conversation aren't protecting the team; they're protecting the toxic employee at everyone else's expense. The leaders who learn to address attitude issues decisively, and fairly, are the ones who retain their top talent and earn a reputation for running teams people want to join.

Areas Covered in the Session

• Identifying the patterns and warning signs of toxic employee behaviour
• Understanding the real cost of tolerating attitude issues on team performance
• Preparing for and conducting direct conversations about behaviour and attitude
• Setting clear, measurable behavioural expectations and consequences
• Documenting attitude and performance issues in a legally defensible way
• Balancing empathy with accountability when addressing toxic behaviour
• Avoiding common leadership mistakes that let toxic behaviour persist
• Protecting team morale while a toxic behaviour issue is being addressed
• Knowing when to involve HR and how to navigate that partnership effectively
• Building a team culture that doesn't tolerate toxicity in the first place

Who Will Benefit

• Senior Executives and VPs
• Directors and Department Heads
• People Managers at all levels
• HR Business Partners and Employee Relations Professionals
• Newly promoted or first-time leaders
• Team Leads managing performance-sensitive functions
• High-potential leaders preparing for expanded people-management responsibility