This webinar provides practical tools and frameworks for navigating workplace politics with confidence and integrity. Participants will learn how to spot power plays, avoid reactive behaviour, and build trust across informal networks. The session explores how to lead by example - even in politically complex environments and how to shift from defensive survival mode into proactive, values-based influence. Whether you're managing up, supporting a team, or stepping into leadership, this session will strengthen your professional presence and resilience.
Many professionals struggle with visibility, influence, or recognition - not because of performance issues, but due to unspoken politics. This session helps you identify hidden power structures, protect your energy, and build influence in a way that is strategic, ethical, and authentic. You’ll learn how to manage difficult personalities, avoid manipulation traps, and stay grounded while advancing your goals and supporting others around you.
Speaker Profile
Serena Ittoo Master NLP Practitioner & Transformational Coach for Workplace Wellness and Leadership Success
Serena is a licensed Master NLP Practitioner and transformational coach specialising in helping professionals, leaders, and teams overcome anxiety, self-doubt, and workplace stress to unlock their full potential. With a results-driven yet empathetic approach, Serena empowers individuals and organisations to foster resilience, enhance focus, and cultivate a positive, thriving workplace environment.
Renowned for her ability to connect deeply with clients, Serena guides them through practical tools and strategies to reduce stress, improve confidence, and build emotional resilience. Her methods have transformed lives, from individuals seeking clarity in their personal lives to corporate leaders looking to navigate high-pressure environments with composure and impact.
Growing up, Serena was inspired by her mother, a Counsellor and Mentor, to embrace personal development early in life. This foundation shaped her ability to overcome challenges, and gave her a unique perspective on growth and resilience. Alongside her professional credentials, Serena holds a First-Class BSc in Songwriting & Music Production, demonstrating her creative and holistic approach to problem-solving and personal development.
Serena has also applied NLP techniques to overcome personal adversities, including bereavement, and has used these same tools to help others navigate change, develop mental clarity, and achieve their goals. Her own experiences fuel her passion for guiding others in crafting sustainable habits and building confidence in both their personal and professional lives.