This practical and insight-driven webinar explores how power dynamics influence behaviour, communication, and decision-making in the workplace. Participants will learn how harmful employer behaviours develop, how they impact psychological safety and performance, and why even capable professionals can feel silenced or destabilized under unhealthy power structures.
The session focuses on maintaining professional voice, boundaries, and credibility while navigating complex authority dynamics. Attendees will gain clear frameworks for recognizing power misuse, responding without escalation, and choosing when to document, escalate, or disengage - without compromising their integrity or long-term career wellbeing.
This is a grounded, professional session designed to support clarity, self-trust, and effective action in environments where power is uneven or poorly managed.
When power is misused, people stop speaking up - and organizations pay the price.
If you've ever hesitated to raise concerns, softened your voice to stay safe, or felt pressure to accept behaviors that didn't sit right, this session will help you regain clarity and confidence. Understanding power dynamics is not about confrontation - it's about knowing how to protect your voice, your credibility, and your professional standing in complex environments.
Speaker Profile
Serena Ittoo Master NLP Practitioner & Transformational Coach for Workplace Wellness and Leadership Success
Serena is a licensed Master NLP Practitioner and transformational coach specialising in helping professionals, leaders, and teams overcome anxiety, self-doubt, and workplace stress to unlock their full potential. With a results-driven yet empathetic approach, Serena empowers individuals and organisations to foster resilience, enhance focus, and cultivate a positive, thriving workplace environment.
Renowned for her ability to connect deeply with clients, Serena guides them through practical tools and strategies to reduce stress, improve confidence, and build emotional resilience. Her methods have transformed lives, from individuals seeking clarity in their personal lives to corporate leaders looking to navigate high-pressure environments with composure and impact.
Growing up, Serena was inspired by her mother, a Counsellor and Mentor, to embrace personal development early in life. This foundation shaped her ability to overcome challenges, and gave her a unique perspective on growth and resilience. Alongside her professional credentials, Serena holds a First-Class BSc in Songwriting & Music Production, demonstrating her creative and holistic approach to problem-solving and personal development.
Serena has also applied NLP techniques to overcome personal adversities, including bereavement, and has used these same tools to help others navigate change, develop mental clarity, and achieve their goals. Her own experiences fuel her passion for guiding others in crafting sustainable habits and building confidence in both their personal and professional lives.