Overview
This strategic and professional webinar examines what defines a toxic employer - and how unhealthy workplace cultures are created, reinforced, and sustained over time.
Participants will learn to distinguish between high performance environments and genuinely toxic cultures, between leadership pressure and psychological harm, and between accountability and control. The session explores how leadership behaviour, organizational norms, and systemic practices can quietly normalise fear, silence, overwork, and disengagement.
Rather than focusing on individual conflict alone, this webinar takes a culture-level view - helping professionals understand root causes, early warning signs, and the real business and human cost of toxic employer practices. Attendees will also explore practical pathways for addressing toxicity, including boundary setting, escalation, culture repair, and informed decision-making when change is not possible.
This is a grounded, insight-driven session designed to support clarity, responsibility, and healthier workplace cultures - without blame, sensationalism, or oversimplified solutions.
Why you should Attend
Toxic employers don't just burn people out - they normalise harm. If you've ever questioned your confidence, felt constantly on edge, or wondered whether the problem was you, this session will bring clarity.
Left unaddressed, toxic cultures lead to disengagement, high turnover, legal risk, and reputational damage. This webinar equips you with the insight to identify toxicity early, understand its root causes, and take informed, empowered action - whether you're navigating it, managing it, or responsible for changing it.
Areas Covered in the Session
- What defines a toxic employer vs. a challenging workplace
- Common leadership behaviours that create or enable toxic cultures
- Psychological safety: why its absence damages performance and wellbeing
- How fear, silence, and overwork become normalised
- The cost of toxicity: turnover, burnout, legal exposure, brand damage
- Gaslighting at organisational level: policies, messaging, and culture cues
- Early warning signs employees and HR should not ignore
- Personal vs. systemic responsibility: knowing where the line sits
- Practical pathways for transformation: boundaries, escalation, culture repair
- When leaving is healthy - and how to do so with clarity and self-trust
Who Will Benefit
- Employees navigating high-pressure or emotionally unsafe workplaces
- HR Professionals, Employee Relations, and People & Culture Teams
- Managers and Leaders responsible for team health and performance
- DEI, Wellbeing, and Mental Health Champions
- Executives seeking to reduce risk and retain talent
- Professionals recovering from toxic employer experiences
Speaker Profile
Serena Ittoo Master NLP Practitioner & Transformational Coach for Workplace Wellness and Leadership Success
Serena is a licensed Master NLP Practitioner and transformational coach specialising in helping professionals, leaders, and teams overcome anxiety, self-doubt, and workplace stress to unlock their full potential. With a results-driven yet empathetic approach, Serena empowers individuals and organisations to foster resilience, enhance focus, and cultivate a positive, thriving workplace environment.
Renowned for her ability to connect deeply with clients, Serena guides them through practical tools and strategies to reduce stress, improve confidence, and build emotional resilience. Her methods have transformed lives, from individuals seeking clarity in their personal lives to corporate leaders looking to navigate high-pressure environments with composure and impact.
Growing up, Serena was inspired by her mother, a Counsellor and Mentor, to embrace personal development early in life. This foundation shaped her ability to overcome challenges, and gave her a unique perspective on growth and resilience. Alongside her professional credentials, Serena holds a First-Class BSc in Songwriting & Music Production, demonstrating her creative and holistic approach to problem-solving and personal development.
Serena has also applied NLP techniques to overcome personal adversities, including bereavement, and has used these same tools to help others navigate change, develop mental clarity, and achieve their goals. Her own experiences fuel her passion for guiding others in crafting sustainable habits and building confidence in both their personal and professional lives.