This session offers a strategic introduction to Artificial Intelligence, focusing on how today's professionals can engage with AI tools in a meaningful and informed way. Using Google AI as a reference point, the webinar covers what AI is (and isn’t), how it’s used in real-world settings, and what tools, training, and skills are most relevant for different roles. You’ll gain confidence in exploring AI-powered platforms, understand the terminology, and learn how to assess when and where AI can add value to your work.
As AI becomes embedded across industries, professionals must move beyond surface understanding and gain real insight into how AI works, where it fits, and how it can be applied. This session demystifies AI fundamentals, introduces practical tools including Google AI, and highlights the most valuable skills for today’s workplace. You’ll leave with a clear roadmap for upskilling whether you're a manager, specialist, or curious learner seeking to future-proof your career.
Speaker Profile
Serena Ittoo Master NLP Practitioner & Transformational Coach for Workplace Wellness and Leadership Success
Serena is a licensed Master NLP Practitioner and transformational coach specialising in helping professionals, leaders, and teams overcome anxiety, self-doubt, and workplace stress to unlock their full potential. With a results-driven yet empathetic approach, Serena empowers individuals and organisations to foster resilience, enhance focus, and cultivate a positive, thriving workplace environment.
Renowned for her ability to connect deeply with clients, Serena guides them through practical tools and strategies to reduce stress, improve confidence, and build emotional resilience. Her methods have transformed lives, from individuals seeking clarity in their personal lives to corporate leaders looking to navigate high-pressure environments with composure and impact.
Growing up, Serena was inspired by her mother, a Counsellor and Mentor, to embrace personal development early in life. This foundation shaped her ability to overcome challenges, and gave her a unique perspective on growth and resilience. Alongside her professional credentials, Serena holds a First-Class BSc in Songwriting & Music Production, demonstrating her creative and holistic approach to problem-solving and personal development.
Serena has also applied NLP techniques to overcome personal adversities, including bereavement, and has used these same tools to help others navigate change, develop mental clarity, and achieve their goals. Her own experiences fuel her passion for guiding others in crafting sustainable habits and building confidence in both their personal and professional lives.