Unlocking High-Performing Teams: How EFT Emotionally-Focused Therapy Reframes Culture and Behavior in the Workplace

October
21
2026 (Wednesday)
Time 10:00 AM PDT | 01:00 PM EDT
Duration: 60 Minutes
59 Days Left To REGISTER
Id: 213437
Instructor
Dr. David Lopez  
Looking for customized training for your team? Please contact our Customer Support Team (support@masterlearning.com) to discuss your requirements.
Live
Recorded
Live + Recorded

Overview

This topic explores how applying the clinical framework of Emotionally-Focused Therapy (EFT) to corporate culture and leadership can resolve workplace conflicts, improve retention, and foster high-performing teams. 

The core thesis is that affect drives behavior: workplace strategy disputes and performance issues are rarely purely rational; rather, they are usually driven by unaddressed emotional loops. 

Core Framework Mechanics

  • Playbook (Primary Emotion & Internal Framing): The core, underlying feeling or psychological attachment need (e.g., fear of inadequacy, desire for safety, need for status, or fear of irrelevance)
  • Tune (Secondary Emotion & Behavioral Output): The visible external expression used to project or protect that primary feeling (e.g., aggression, passive withdrawal, perfectionism, or overfunctioning)
  • Management Blind Spot: Executive leadership routinely misinterprets surface "tunes" as pure business strategy or personal incompetence, resulting in interventions that address symptoms rather than the root cause

Common Workplace Scenarios Analyzed

  • Different Playbooks (Conflicting Primary Needs): Management sees a tactical/procedural dispute (e.g., software migration), but it is actually a clash between opposing psychological needs (e.g., fear of irrelevance vs. fear of chaos)
  • Different Playbooks & Tunes (Pursuer-Distancer Cycle): Management sees a toxic personality clash, but it is a self-reinforcing threat cycle where one person's micro-demands/pursuit trigger another person's withdrawal/shutdown
  • Same Playbook, Different Tunes (Shared Root Threat): Management sees "one good performer vs. one bad actor," but both individuals share the exact same fear (e.g., fear of loss of control or imposter syndrome) expressed through opposite defensive behaviors (dominance vs. passive sabotage)

Strategic Objective

The goal is to teach executive leaders, managers, and HR professionals how to decode the "tune," identify the underlying "playbook," and interrupt negative cycles by framing workplace conflict as a shared emotional loop rather than a performance or personality issue.

Why you should Attend

Specific professional roles and leadership levels who would most benefit include:

  • Executive Leadership & C-Suite Members: The webinar highlights key takeaways specifically for C-suite leaders to help them understand how emotional loops drive team performance, retention, and culture
  • Managers & Team Leads: The provides scenarios directly for managers and team leads to help develop skills in team dynamics, resolve cross-departmental conflicts, or manage performance and organizational change
  • HR & Organizational Development Professionals: Given the focus on applying Emotionally-Focused Therapy (EFT) to workplace culture, conflict resolution, and behavioral dynamics

Areas Covered in the Session

  • Theoretical Foundation of Workplace EFT: Understanding how primary emotional needs ("playbooks") drive secondary surface behaviors ("tunes") and how misinterpreting these leads to management blind spots
  • Decoding Conflict & Behavioral Scenarios:
    • Different Playbooks (Different Primary Needs): Identifying clashes in underlying psychological needs (e.g., fear of irrelevance vs. fear of chaos) during structural or procedural changes
    • Different Playbooks & Tunes (The Cycle): Recognizing self-reinforcing threat loops (such as the Pursuer-Distancer dynamic) rather than writing them off as toxic personality clashes
    • Same Playbook, Different Tunes: Uncovering shared core vulnerabilities (e.g., fear of loss of control) that manifest as opposite defensive behaviors (e.g., hyper-dominance vs. passive sabotage)
  • Executive Action & Interventions: Learning how to decode surface behavior, identify primary emotional drivers, and interrupt negative relational cycles to fix underlying performance and culture issues

Who Will Benefit

  • Chief Executive Officer (CEO) / C-Suite Executives
  • Director of Marketing
  • Lead Product Engineer / Engineering Lead
  • Team Leads
  • Managers & Executive Managers
  • Human Resources & Organizational Development Leaders

Speaker Profile

Dr. David Lopez is a Senior Research Methodologist, Statistician, and Chief Research Officer at Strategia Analytics, LLC, with over 30 years of experience spanning academia and executive consulting. Educated at Kent State University and the Max Planck Institute, he specializes in psychometrics, survey validation, large-scale experimental design, and policy evaluation. Widely recognized for his foundational research on self-identity, interpersonal perception, and social cognition, he has published extensively in peer-reviewed journals and authored frequently cited works. Across his career, Dr. Lopez has directed multi-million-dollar research portfolios, served as a grant reviewer and methodological consultant for federal agencies-including the U.S. Departments of Education, Health & Human Services, and the U.S. Dept. of the Navy. His most recent work focuses on leveraging advanced data analytics to bridge the gap between high-level business strategy and operational execution.
Access Recorded Version
One Attendee / Group Attendees

Unlimited Viewing Recorded Version for 6 months ( Access information will be emailed 24 hours after the completion of live webinar)