Writing Effective Emails with ChatGPT
Duration: 60 Minutes
15 Days Left To REGISTER
Id: 210251
Serena Ittoo
Overview
This practical and insightful session shows you how to use ChatGPT as a structured writing assistant for workplace emails. You'll learn how to craft effective prompts, give feedback to the AI model, and co-write messages that balance tone, clarity, and professionalism. The session covers a wide range of use cases - from cold outreach and performance feedback to time-sensitive project updates and cross-cultural communication - and provides real-world frameworks for safe and efficient email support.
Why you should Attend
Whether you're managing multiple stakeholders, writing under pressure, or navigating sensitive topics, ChatGPT can help you write emails that are clear, confident, and appropriate for the context. This webinar goes beyond surface-level AI usage and shows you exactly how to use prompt engineering and conversational logic to co-create high-quality emails with ChatGPT - without compromising your voice, authority, or professionalism.
Areas Covered in the Session
- The structure of a clear, effective workplace email
- Identifying where ChatGPT can support vs where it should not be used
- Writing effective prompts for different email use cases
- Using ChatGPT to:
- Draft from scratch with input context
- Rewrite, summarise, or enhance existing drafts
- Adjust tone and formality based on audience
- Suggest multiple options for sensitive responses
- Clarify structure, intent, and impact
- Draft from scratch with input context
- Techniques for "grounding" ChatGPT’s suggestions in real-world tone
- Ethical and confidentiality considerations
Who Will Benefit
- Professionals who write high volumes of email or high-stakes communication
- Managers and executives who delegate communication support
- HR and People teams managing sensitive language
- Admin and project support roles coordinating cross-functional updates
- Individuals aiming to communicate more clearly and efficiently with AI support
Speaker Profile
Serena is a licensed Master NLP Practitioner and transformational coach specialising in helping professionals, leaders, and teams overcome anxiety, self-doubt, and workplace stress to unlock their full potential. With a results-driven yet empathetic approach, Serena empowers individuals and organisations to foster resilience, enhance focus, and cultivate a positive, thriving workplace environment.
Renowned for her ability to connect deeply with clients, Serena guides them through practical tools and strategies to reduce stress, improve confidence, and build emotional resilience. Her methods have transformed lives, from individuals seeking clarity in their personal lives to corporate leaders looking to navigate high-pressure environments with composure and impact.
Growing up, Serena was inspired by her mother, a Counsellor and Mentor, to embrace personal development early in life. This foundation shaped her ability to overcome challenges, and gave her a unique perspective on growth and resilience. Alongside her professional credentials, Serena holds a First-Class BSc in Songwriting & Music Production, demonstrating her creative and holistic approach to problem-solving and personal development.
Serena has also applied NLP techniques to overcome personal adversities, including bereavement, and has used these same tools to help others navigate change, develop mental clarity, and achieve their goals. Her own experiences fuel her passion for guiding others in crafting sustainable habits and building confidence in both their personal and professional lives.
Access Recorded Version
One Attendee / Group Attendees
Unlimited Viewing Recorded Version for 6 months ( Access information will be emailed 24 hours after the completion of live webinar)