This webinar explores how to elevate workplace email writing using DeepSeek AI. You’ll be introduced to the platform’s strengths in natural language processing, its ability to fine-tune tone and structure, and how it can help you craft emails that are clear, courteous, and fit-for-purpose. Whether you're drafting sensitive emails, speeding up admin, or communicating across time zones and roles, this session equips you to write smarter - not just faster - with AI.
This is not just another session on email etiquette. You’ll learn how to use DeepSeek AI as a powerful writing assistant that enhances your communication in real time. From refining tone and structure to generating polished responses and summarising threads, you’ll gain a step-by-step understanding of how AI can support your email workflows without compromising your voice or authority. The session blends communication strategy with practical AI-powered tools for immediate results.
Speaker Profile
Serena Ittoo Master NLP Practitioner & Transformational Coach for Workplace Wellness and Leadership Success
Serena is a licensed Master NLP Practitioner and transformational coach specialising in helping professionals, leaders, and teams overcome anxiety, self-doubt, and workplace stress to unlock their full potential. With a results-driven yet empathetic approach, Serena empowers individuals and organisations to foster resilience, enhance focus, and cultivate a positive, thriving workplace environment.
Renowned for her ability to connect deeply with clients, Serena guides them through practical tools and strategies to reduce stress, improve confidence, and build emotional resilience. Her methods have transformed lives, from individuals seeking clarity in their personal lives to corporate leaders looking to navigate high-pressure environments with composure and impact.
Growing up, Serena was inspired by her mother, a Counsellor and Mentor, to embrace personal development early in life. This foundation shaped her ability to overcome challenges, and gave her a unique perspective on growth and resilience. Alongside her professional credentials, Serena holds a First-Class BSc in Songwriting & Music Production, demonstrating her creative and holistic approach to problem-solving and personal development.
Serena has also applied NLP techniques to overcome personal adversities, including bereavement, and has used these same tools to help others navigate change, develop mental clarity, and achieve their goals. Her own experiences fuel her passion for guiding others in crafting sustainable habits and building confidence in both their personal and professional lives.